Contact Us
We read every message. Usually respond within 1–2 business days.
General Enquiries
Questions about the tool, feature requests, or anything else.
Bug Reports
Found something broken? Please include your browser and device so we can reproduce it.
Translation Help
Spotted an error in a translation, or want to help add a new language?
Premium & Billing
Questions about your extension premium subscription, licence key, or billing.
Before you write
Many questions are answered in our documentation pages:
- How does the Pomodoro technique work? — see the FAQ section on our free Pomodoro timer
- Privacy Policy — what data the web app and browser extension store
- About PomodoTree — our mission, features, and how the free Pomodoro timer works
- Pomodoro Timer Browser Extension — features, pricing, and installation for Chrome, Edge & Firefox
- Auto Scroll Extension for Reels & Shorts — auto scroll with PiP mode and break reminders
- Refund Policy — for premium extension subscriptions
PomodoTree is a small independent project. We do not have a support phone line or live chat. Email is the best way to reach us.